Privacy Policy
Your privacy is important to us. This policy explains how Wibbot collects, uses, and protects your personal information.
Introduction
Welcome to Wibbot ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, share, and protect your information when you use our AI chatbot widget platform.
By using Wibbot, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our services.
Information We Collect
We collect information that you provide directly to us when you create an account, customize your chatbot widget, or contact our support team. This includes your name, email address, company name, and payment information.
When visitors interact with your chatbot widget, we collect chat conversation data, IP addresses, browser information, and usage statistics to improve our service and provide analytics.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our AI chatbot services, process transactions, send you technical notices and support messages.
Your data helps us personalize your experience, develop new features, and protect against fraud and abuse. We also use aggregated, anonymized data for research and analytics purposes.
Data Security
We implement industry-standard security measures to protect your data, including encryption in transit (SSL/TLS), secure data storage, and regular security audits.
All payment information is processed through secure, PCI-compliant payment processors. We never store your credit card details on our servers.
Data Sharing and Disclosure
We do not sell your personal information to third parties. We may share your information with trusted service providers who assist us in operating our platform (e.g., hosting, analytics, payment processing).
We may disclose your information if required by law, to protect our rights, or in connection with a business transaction such as a merger or acquisition.
Your Rights and Choices
You have the right to access, update, or delete your personal information at any time through your account settings. You can also export your data or request account deletion.
Under GDPR and CCPA, you have additional rights including the right to data portability, the right to object to processing, and the right to lodge a complaint with supervisory authorities.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyze usage patterns. You can control cookie settings through your browser.
Our chatbot widget uses cookies to maintain session state and provide personalized experiences to your website visitors.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal compliance.
Chat conversation data may be retained for analytics purposes in an anonymized format, with all personally identifiable information removed.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that adequate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. You are advised to review this policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: